IGZ: What are Sysops and How to Become One
  
PSS ID Number: Q174366
Article last modified on 04-30-1998
 
WINDOWS:4.x
 
WINDOWS
 

======================================================================
---------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Internet Gaming Zone, version 4.0
---------------------------------------------------------------------
 
SUMMARY
=======
 
Sysops (system operators) help Internet Gaming Zone users with problems,
including conflicts between members that might involve offensive language
or harassment. But it's fun, too--sysops are there to help make the Zone a
tension-free environment where people can enjoy the games and the company.
(As in the real world, healthy competition and needless conflict are not
the same thing!). Although they have the authority to remove players from
ZoneMatch rooms, they don't normally have to do so.
 
MORE INFORMATION
================
 
The Internet Gaming Zone is looking for people with:
 
1. A love of games so intense they don't hear when Mom's calling them for
   dinner.
 
2. Proven customer service background and/or experience--could be the
   nearby burger joint!
 
3. Keen understanding of Internet Technology and ability to forget what
   time it is when you're on the 'Net.
 
4. Technical expertise in PC hardware and Windows 95--know how things run
   and keep 'em going.
 
5. Responsibility toward time and commitment requirements--we're depending
   on you, remember!
 
6. Previous experience as a chat host or as a sysop on an online service.
 
Sorry, but you must be over 18 (something to look forward to!). As a Zone
Host Sysop, you'll be expected to:
 
 - Spend scheduled and unscheduled time in each supported community.
   Activities may include monitoring and enforcement, and participation in
   special event chats and online staff meetings. You'll be part of the
   action!
 
 - Actively monitor at least three forums or communities concurrently
   during a given shift--no chance to get bored.
 
 - Help stimulate gaming activity and membership growth in Zone
   communities. Share with others how much fun you can have in the Zone!
 
 - Participate in regular training and evaluation sessions with other
   volunteers. We'll keep you on your toes (no need to wear ballet shoes,
   though) and up to date.
 
 - Exhibit strong leadership ability (helps in case you want to run for
   office someday or manage a Fortune 500 company).
 
 - Display excellent communication and writing skills[ASCII 151]more great
   skills you can take with you.
 
 - Deliver outstanding customer service. We wouldn't be a Microsoft product
   if we didn't!
 
NOTE: This is not a paid position. But you'll have the satisfaction of
helping your fellow gamers and all the fun you can handle!
 
If you match those criteria and want in, send an E-mail message to
 
   Zmaster@microsoft.com
 
and tell us why! Make sure to state which games you're interested in
hosting, include a detailed outline of your background, experience, and
gaming interests, which days/times (and time zone--should be the one you
live in, not the one you wish you lived in!) you would be available to
host, and most importantly -- your Zone Name. (We don't need last book
read or favorite pizza topping...although these are worthy facts, too!)
We must have this information to review your application and consider you
as a sysop. We will evaluate and train selected candidates as MVPs (Most
Valuable Players), and will promote successful MVPs to sysops. Good luck,
and have fun!
 
Every month, we get hundreds of sysop applications, so please be patient
if you don't hear from us right away. We are expanding our program slowly,
and many candidates are currently being evaluated as MVPs. We also go
through our candidate list periodically and select a few responses that
meet our room and coverage requirements.
 
To maximize your chances of becoming an MVP, increase your visibility by
helping out your fellow gamers. In other words, get out there and play! A
Host may notice your contribution and bring your name to our attention.
 
Additional query words: 4.x IGZ Internet gaming zone sysop z4 how howto
======================================================================
Keywords          : kbusage
Version           : WINDOWS:4.x
Platform          : WINDOWS
Issue type        : kbinfo
=============================================================================
Copyright Microsoft Corporation 1998.