Automap: Computer Restarts After Playing Introductory Music
  
PSS ID Number: Q173445
Article last modified on 09-29-1997
 
WINDOWS:5.0
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Automap Streets Plus for Windows, version 5.0
 - Microsoft Automap Trip Planner for Windows, version 5.0
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SYMPTOMS
========
 
When you start Microsoft Automap Streets Plus or Microsoft Automap Trip
Planner, the computer may restart after the introductory music plays.
 
This occurs if you are using a Diamond Telecommander sound card. The
Diamond Telecommander cannot play sounds from Automap Streets Plus or
Automap Trip Planner.
 
RESOLUTION
==========
 
Turn off sound in Automap Streets Plus or Automap Trip Planner. To do so,
use the following steps:
 
 1. Click Start, point to Settings, and then click Control Panel.
 
 2. Double-click Multimedia, and then click the Advanced tab.
 
 3. Double-click Audio Devices, and then double-click Telecommander.
 
 4. Click "Do not use audio features on this device."
 
 5. Click OK, and then click OK again.
 
 6. Double-click Mixer Devices, and then double-click Telecommander.
 
 7. Click "Do not use Mixer features on this device."
 
 8. Click OK, and then click OK again.
 
 9. Double-click Line Input Devices, and then double-click Telecommander.
 
10. Click "Do not use Line Input features on this device."
 
11. Click OK, and then click OK again. Do not close the Multimedia
    Properties window.
 
12. Start Automap Streets Plus or Automap Trip Planner, and then click
    View the Map.
 
13. On the Options menu, click Streets Plus Options or Trip Planner
    Options.
 
14. Clear the Play Button And Menu Sounds and Play Startup Sound check
    boxes.
 
15. Click OK, and then close Automap Streets Plus or Automap Trip Planner.
 
16. Repeat steps 4, 7, and 10 above to restore use of the Telecommander
    features. For example, when you repeat step 4 above, click "Use audio
    features on this device."
 
17. Click OK until you return to Windows.
 
MORE INFORMATION
================
 
The third-party products discussed here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
 
Additional query words: automap auto map auto-map telecommander
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Version           : WINDOWS:5.0
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbworkaround
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Copyright Microsoft Corporation 1997.