Money : Err Msg: Unable to Locate the SignUp Application...
  
PSS ID Number: Q172938
Article last modified on 08-20-1998
 
WINDOWS:98
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Windows 95
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SYMPTOMS
========
 
While running the Money Setup program with Windows 95 as your operating
system, you may receive the following error message when you click Online
Registration:
 
   The Registration Wizard was unable to locate the SignUp
   application, which is used to transmit your registration
   information to Microsoft.
 
   Please make sure that SignUp is properly installed on your
   computer, then try the Registration Wizard again.
 
NOTE: This problem does not occur with Windows 98.
 
CAUSE
=====
 
This behavior occurs when the wizard cannot find the SignUp program,
Signup.exe, in the "Program Files\The Microsoft Network" folder on your
computer.
 
RESOLUTION
==========
 
To resolve this behavior, verify that files for The Microsoft Network are
properly installed on your computer. To do this, follow these steps:
 
1. On the Start menu, point to Settings, and then click Control Panel.
 
2. Double-click the Add/Remove Programs icon, and click the Windows Setup
   tab.
 
3. In the list of components, if the check box to the left of The Microsoft
   Network is not selected, select it, and click OK. If you are prompted to
   insert the Windows 95 disks or compact discs, do so.
 
   If the check box to the left of The Microsoft Network is already
   selected, remove and then reinstall the files. To remove the files,
   clear the check box, and click OK. Insert the Windows 95 disks or
   compact discs as requested by the Setup program. To reinstall the files,
   repeat steps 1-3.
 
After you install (or reinstall) the files, the wizard can find the SignUp
program in the "Program Files\The Microsoft Network" folder when you click
Online Registration.
 
MORE INFORMATION
================
 
For additional information, please see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q137985
   TITLE     : Online Registration Wizard Cannot Locate SignUp Wizard
 
Additional query words: w_money MSN 6.0 7.0 hat
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Keywords          : kberrmsg kbsetup kbdta kbonline kbfaq
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbbug
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Copyright Microsoft Corporation 1998.