IGZ: Computer Disconnects When Playing Game Using MSN
  
PSS ID Number: Q167177
Article last modified on 04-24-1998
 
WINDOWS:3.x
 
WINDOWS
 

======================================================================
---------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Internet Gaming Zone, version 4.0
---------------------------------------------------------------------
 
SYMPTOMS
========
 
When you play a game or chat on the Internet Gaming Zone (IGZ), you may
be disconnected from The Microsoft Network.
 
CAUSE
=====
 
The Microsoft Network does not recognize online activity when data is
being received from the Internet by a program other than Internet
Explorer. The auto-disconnect feature causes The Microsoft Network
to disconnect from your computer after the specified idle time, even
though you are still receiving data.
 
The auto-disconnect feature recognizes the following activities:
 
 - Anything you do on The Microsoft Network itself (chat, BBS,
   mail, MSN Today, and so forth).
 
 - Any data sent to the Internet.
 
 - Any data received from the Internet by Internet Explorer. Remember
   that this does not include other programs, such as, FTP and NetScape.
 
WORKAROUND
==========
 
Use one of the following methods to work around this problem:
 
 - Use Internet Explorer.
 
 - Set the auto-disconnect setting to 59 minutes.
 
 - Connect to the Internet using The Microsoft Network connectoid. This
   connectoid is located in Dial-up Networking. Using the connectoid
   disables the auto-disconnect feature, so be careful not to remain
   connected inadvertently and accumulate connect-time bills.
 
MORE INFORMATION
================
 
When The Microsoft Network disconnects, it displays a Disconnecting
Now dialog box for 30 seconds. After disconnect, no dialog box is
displayed. If you return to an unattended data transfer, you do not
see an error message.
 
Additional query words: 4.x IGZ Internet gaming zone z4
======================================================================
Keywords          : kbinterop kbusage kbfaq
Version           : WINDOWS:3.x
Platform          : WINDOWS
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1998.