Money: How to Access VISA InterActive from Alaska
  
PSS ID Number: Q166651
Article last modified on 08-17-1998
 
WINDOWS:5.0,98,99
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money 99
 - Microsoft Money 98
 - Microsoft Money version 5.0 for Windows 95
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SYMPTOMS
========
 
The default Home Banking access numbers to connect to VISA InterActive
(VISA) do not work in Alaska.
 
RESOLUTION
==========
 
VISA InterActive has a file you can use to change the default phone number.
To obtain this file, please contact customer support at 800-445-1193.
 
IMPORTANT NOTE: Because of the way VISA InterActive updates the access
phone number every time you connect, you must run the file each time before
connecting, to change the access phone number.
 
MORE INFORMATION
================
 
On installation, Money uses 800-618-6710 to connect to VISA InterActive to
set up your online accounts. During this call, the phone number is changed
to the primary access number of 800-711-9974.
 
The correct phone number to access VISA InterActive in Alaska is
800-234-0821.
 
For additional information, please see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q166650
   TITLE     : Money: Primary Access Number for VISA Partner Institutions
 
Additional query words: w_money 97 6.0 7.0 First Union Deposit Guarantee
pizza
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Keywords          : kbonline kbdta
Version           : WINDOWS:5.0,98,99
Platform          : WINDOWS
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.