Bookshelf 96-97: Testing CD-ROM Drive for File Access
  
PSS ID Number: Q165519
Article last modified on 04-17-1998
 
96-97
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Bookshelf '96-'97 for Windows
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SUMMARY
=======
 
Because of physical read limitations of some CD-ROM drives, may not be able
to access some of the files and folders on the Bookshelf compact disc. This
article lists those files and supplies a method to test your CD-ROM drive.
 
MORE INFORMATION
================
 
The CD-ROM drive may have difficulty reading the final folder, listed
below, from the Bookshelf disc:
 
   Folder                          Location On Disc
   ------                          ----------------
 
   Mmcat\Wavs                      547-548 MB
 
To test for specific drive-capacity limitations, try to access the
following files:
 
   Files                          Location On Disk
   -----                          ----------------
 
   Mmcat\Wavs\Muscntrl.wav        547-548 MB
   Books\Zipcode\Street.idx       477-545 MB
 
The Bookshelf compact disc contains 548 MB of data. The final file on the
CD-ROM is \Mmcat\Wavs\Wof.wav
 
Testing Your CD-ROM Drive
-------------------------
 
To test the integrity of files that you have copied from your CD-ROM drive
to your hard disk drive, compare the files using the MS-DOS File Compare
program (Fc.exe). This test can be used to determine if the CD-ROM
subsystem is functioning properly at the device driver or hardware
level(s).
 
The Fc.exe utility is a useful method for testing problems related to
general protection (GP) faults or other critical errors (such as read
errors or out of memory messages) that may occur when you use CD-ROM drives
with Windows programs.
 
Attempt to copy one of the following files to your hard drive:
 
   Files                          Location On Disc
   -----                          ----------------
 
   Mmcat\Wavs\Muscntrl.wav        547-548 MB
   Books\Zipcode\Street.idx       477-545 MB
 
For more information about how to copy files and folders in Windows, see
your Windows printed documentation or online Help.
 
If the following error message appears
 
   CDR101: Not Ready
 
the CD-ROM  drive cannot read the disk at the specified location.
If the file does copy, test the file's integrity by using Fc.exe with
the /B(binary) switch. For example, to compare the Muscntrl.wav file
on your CD-ROM to the version of Muscntrl.wav file you copied to your
hard drive, type the following at the MS-DOS command prompt and press
ENTER:
 
   fc  /b  d:\mmcat\wavs\muscntrl.wav c:\muscntrl.wav
 
where D is the letter of your CD-ROM drive, and C is the letter of
your hard drive.
 
If you receive errors, the CD-ROM drive is having problems reading
the CD-ROM at that location.
 
Additional query words: 96-97 multi media multimedia multi-media mmtitles
kbmm cd rom cd-rom compact disk read only memory errors missing unavailable
read-error
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Keywords          : kbmm kbsetup kbusage kbhowto 
Version           : 96-97
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.