UNCONF: Cannot Connect to CheckFree After WinNT SP2 Update
  
PSS ID Number: Q162296
Article last modified on 01-23-1998
 
5.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money, version 5.0
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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY         **
**     WITH DISCRETION.                                            **
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SYMPTOMS
========
 
After updating Windows NT 4.0 with Service Pack 2, you receive the
following error when attempting to connect to CheckFree in Money 5.0:
 
   Money could not complete the call because Online Services could
   not be found. If you canceled a dialer for your Internet Service
   Provider, exit Money, restart, and try again. If not, run Online
   Services Setup again.
 
CAUSE
=====
 
Upgrading Windows NT 4.0 with Service Pack 2 may overwrite the Internet
address for CheckFree in the Hosts file in your Winnt\system32\drivers\etc
folder.
 
For additional information, please see the following articles in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q157971
   TITLE     : Online Services Error When Connecting to CheckFree Service
 
RESOLUTION
==========
 
Add the Internet address for CheckFree to the Hosts file.
 
MORE INFORMATION
================
 
To connect to CheckFree, the Internet address for CheckFree must be
present in the Hosts file.  The default Hosts file contains one entry for
localhost.  If you do not see an entry for CheckFree on another line you
must add the following:
 
   198.246.154.1 ofc.checkfree.com
 
To add the line, follow these steps:
 
1. Click the Start button, point to Find, and then click Files and Folders.
 
2. In the Named box, type "hosts" (without quotation marks) and click Find
   Now.
 
3. There should be a file named Hosts in the Winnt\system32\drivers\etc
   folder.
 
   NOTE: The Windows folder may be titled Winnt or Winnt35.
 
4. Edit the Hosts file to add the following line:
 
   198.246.154.1 ofc.checkfree.com
 
5. Save the file.
 
KBCategory: kbenv kberrmsg
KBSubcategory: kbonline
Additional reference words: 5.00 w_money 97 pay bills online bill payment
Ham
 
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Keywords          : kbonline 
Version           : 5.00
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.