Money 5: Quicken 6.0 File Causes an Invalid Page Fault
  
PSS ID Number: Q160006
Article last modified on 08-18-1998
 
5.00
 
WINDOWS
 

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The information in this article applies to:
 
 - Microsoft Money, version 5.0
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SYMPTOMS
========
 
When you try to convert a Quicken 6.0 file into Money 5.0 you may receive
the following error:
 
   MSMONEY caused an invalid page fault in module KERNEL32.DLL
 
Or, if the file converts without error, the formatting of account names and
transactions may contain unrecognizable characters.
 
CAUSE
=====
 
Quicken version 6.0 was released after Money 5.0, therefore the converter
in Money 5.0 is unable to convert the new Quicken file format.
 
RESOLUTION
==========
 
Open the data file from a previous version of Quicken. Quicken
automatically makes a backup copy of earlier data files before converting
to Quicken 6.0. If you upgraded to Quicken 6.0 from Quicken 5.0, your
backup file is stored in a sub-folder titled QW5FILES.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Microsoft Money 97, version
5.0. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
 
WORKAROUND
==========
 
If you do not have a backup copy in a previous version of Quicken you must
Export each account to a QIF file in Quicken and then Import the file into
a blank Money file.
 
For additional information, please see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q136112
   TITLE     : Bringing Quicken Files into Money 4.0 for Windows 95
 
MORE INFORMATION
================
 
For additional information on other causes of this error message with a
Quicken file prior to version 6.0, please see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q159019
   TITLE     : Money: Import Quicken File Causes Invalid Page Fault in
               Kernel32
 
Additional query words: 5.00 w_money garbage hang
 
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Version           : 5.00
Platform          : WINDOWS
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Copyright Microsoft Corporation 1998.