PPT4: Apple CD-ROM Extension Doesn't Support Third-Party Driver
  
PSS ID Number: Q156160
Article last modified on 07-08-1998
 
MACINTOSH:4.0,4.2,4.2.1,98
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft PowerPoint for the Macintosh, version 4.0
 - Microsoft Office for the Macintosh, versions 4.2, 4.2.1
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SYMPTOMS
========
 
When you place the Microsoft Office compact disc in a CD-ROM drive
manufactured by a company other than Apple Computer, the icon for the
CD-ROM may fail to appear on your desktop.
 
This problem may also occur if you try to read any software title on the
compact disc.
 
CAUSE
=====
 
This problem occurs if you try to use the Apple CD-ROM extension with a
non-Apple CD-ROM drive. The Apple CD-ROM extension was designed to work
with Apple CD-ROM drives only and not with third party CD-ROM drives.
 
RESOLUTION
==========
 
Install or enable the driver software that came with your CD-ROM drive.
If you do not have the driver software, contact the manufacturer of the
device to obtain the appropriate driver.
 
MORE INFORMATION
================
 
CD-ROM drivers come in many different forms. A CD-ROM driver can be
a control panel, an extension, or both.
 
Macintosh-compatible computers manufactured by Power Computing currently
ship with non-Apple CD-ROM drives. To load the CD-ROM drivers, turn on
the FWB CD-ROM Toolkit control panel.
 
The products discussed here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
 
Additional query words: 4.00 mac office
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Keywords          : kb3rdparty kbhw
Version           : MACINTOSH:4.0,4.2,4.2.1,98
Platform          : MACINTOSH
Hardware          : MAC
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.