Choosing Open
  
PSS ID Number: Q155806
Article last modified on 07-14-1997
 
3.0 3.0a
 
WINDOWS
 

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3.0 3.0a
WINDOWS
kbusage
 
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The information in this article applies to:
 
 - Microsoft Money versions 3.0 and 3.0a
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SYMPTOMS
========
 
When running Money 3.0 with Norton Desktop version 3.0, accessing
the Open, New, Import, or Export, items under the File menu, may cause
Money to exit to the Norton Desktop without warning. This behavior
results in Money needing to repair the current data file when Money
is re-started.
 
RESOLUTION
==========
 
Turn off the 3-D Look and Feel option for File Assist in Norton
Desktop 3.0, by doing the following:
 
   1. Open the Norton Desktop Applications group.
 
   2. Start Control Center.
 
   3. Click the File Assist button. It is the fourth button
      (a double spot-light icon) at the bottom left of the window.
 
   4. Uncheck the 3-D Look and Feel option.
 
MORE INFORMATION
================
 
This behavior has been reproduced when Windows is not installed on the
default C: drive.
 
The products mentioned here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
 
KBCategory: KBUSAGE
KBSubcategory:
 
Additional reference words: w_money FileAssist Symantec close
unexpectedly unexpected shut down
3.0 3.0a
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Keywords            : KBUSAGE
Version             : 3.0 3.0a
Platform            : WINDOWS
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Copyright Microsoft Corporation 1997.