Mac Works 4.0c - PowerMac: Please Locate Help
  
PSS ID Number: Q155212
Article last modified on 10-22-1998
 
4.0
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works for the Power Macintosh, version 4.0c
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SYMPTOMS
========
 
If you have done both of the following
 
   Installed Works 4.0 (non PPC) from the Microsoft Works/Bookshelf CD
 
   Upgraded to Works 4.0C for the Power Macintosh
 
the Microsoft Works Online Reference option will no longer be listed under
the Help menu (the menu with the question mark in the upper right corner of
your display). Instead, you will see Microsoft Works 4.0 Help.
 
When you choose this option, you will be prompted to locate Microsoft Help
followed by a prompt to locate the Help files.
 
Although Microsoft Help may exist on your hard drive, you will not be able
to locate the appropriate Help files for the Multimedia version of
Microsoft Works.
 
RESOLUTION
==========
 
You may try either of the following methods to start the Microsoft Works
Online Reference:
 
 -  Start the online reference by locating and double-clicking
    on the application on your hard drive.
 
     -or-
 
 -  Remove the Power Macintosh version of Works and reinstall
    the non-Power Macintosh version from the Compact Disc.
 
MORE INFORMATION
================
 
To use the Online Reference, locate the file titled, Works 4.0 Online
Reference. The file should be in the following location:
 
   Your Macintosh Hard Drive
      Microsoft Works 4.0 folder
         Tools folder
            Help folder
 
The Help folder should contain the following four items:
 
   QuickView 1.5.26
   Works 4.0 Online Reference
   Help with QuickView
   Works Balloon Help
 
Additional query words: mac m_works 68K gone missing error 4.0c rom mmworks
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Version           : 4.0
Platform          : MACINTOSH
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Copyright Microsoft Corporation 1998.