PPT4: Cannot Find or Run "MSInfo" (Mac)
  
PSS ID Number: Q154970
Article last modified on 05-16-1998
 
MACINTOSH:4.0
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft PowerPoint for the Macintosh, version 4.0
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SYMPTOMS
========
 
When you click System Info the "About Microsoft PowerPoint" dialog
box, you may receive a message similar to the following:
 
   PowerPoint Cannot Find or Run "MSInfo"
 
You may also notice that the Microsoft System Information program is not
located in the Microsoft folder.
 
CAUSE
=====
 
This problem occurs because a registration preference file (Registration
Database or PPC Registration Database) contains incorrect registration
information. PowerPoint reads this preference file to determine the
location of the Microsoft System Information program.
 
RESOLUTION
==========
 
Use the following steps to remove and then reinstall Microsoft System
Information to correctly register the application:
 
1. From the original setup disks (Disk 1) or from the shared network
   location from which you originally installed PowerPoint, double-click
   Microsoft Office Setup.
 
2. Click Add/Remove.
 
3. Click the triangle to the left of the Tools section so it points down.
 
4. Clear (remove the X from) all items within the Tools section except
   Microsoft System Information.
 
   The following two boxes should contain an X or hyphen (-):
 
      Tools
      Microsoft System Information
 
   Marks should not appear in any other boxes.
 
5. Click Continue to remove the Microsoft System Information program.
 
To add Microsoft System Information
-----------------------------------
 
1. Run Microsoft Office Setup.
 
2. Click Add/Remove.
 
3. Under Components Not Yet Installed, click the triangle to the left of
   the Tools section, so that the triangle points down.
 
4. Clear (remove the X from) all items except Tools and Microsoft System
   Information.
 
   The following two boxes should contain an X or hyphen (-):
 
      Tools
      Microsoft System Information
 
   Marks should not appear in any other boxes.
 
5. Click Continue to add the Microsoft System Information application.
 
Additional query words: 4.00 m_powerpt macppt ppt4 Microsoft
Information
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Keywords          : kbenv
Version           : MACINTOSH:4.0
Platform          : MACINTOSH
Hardware          : MAC
Issue type        : kbprb
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Copyright Microsoft Corporation 1998.