Identical Payee Names Result in Infinite Loop When Downloading
  
PSS ID Number: Q153606
Article last modified on 09-13-1997
 
4.0 4.0a
 
WINDOWS
 

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4.0 4.0a
WINDOWS
kbother kbprb
 
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The information in this article applies to:
 
- Microsoft Money versions 4.0 and 4.0a for Windows 95
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SYMPTOMS
========
 
When downloading your bank statement through Bank Online, you may
find yourself in an infinite loop.
 
CAUSE
=====
 
This problem occurs if you have multiple payees with identical names
If one of these payees is selected when you go through the matching
process,and then added to the Account Register, you will find that the only
payee you are able to select is that payee. As a result, an infinite loop
is created.
 
RESOLUTION
==========
 
To resolve this issue and to prevent it from re-occurring, create
payee names that are similar but not identical.
 
   Example:
     Payee Name 1
     Payee Name 2
     Payee Name 3
 
 NOTE: This problem was corrected in Money version 5.0.
 
KBCategory: kbother kbprb
KBSubcategory: kbonline
 
Additional reference words: w_money match downloaded
 
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Keywords          : kbonline 
Version           : 4.0 4.0a
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.