Money Xfer: Funds Transferred in the Wrong Direction
  
PSS ID Number: Q152810
Article last modified on 09-12-1997
 
4.0 4.0a
 
WINDOWS
 

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4.0 4.0a
WINDOWS
kbonline kbusage kbprb
 
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The information in this article applies to:
 
 - Microsoft Money version 4.0, 4.0a for Windows 95
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SYMPTOMS
========
 
After you submit an electronic transfer between two online enabled
accounts, the funds may be transferred in the wrong direction. For
example, you may send an instruction to transfer money from savings to
checking and the money is actually transferred from checking to
savings.
 
RESOLUTION
==========
 
This can happen if the Xfer instruction is edited in the online
services outbox and the call to the bank is made immediately.
 
To prevent this problem, use one of the following resolutions:
 
1. Never edit the transaction from within the online services list of
   instructions to send. If changes need to be made, click Go To and then
   click Account Register. Make the changes to the original transaction.
 
   -or-
 
2. After editing the transaction in the online services list of
   instructions, exit the Online Services area (click Go To and then click
   Contents or Account Register). Return to the Online Services area and
   make the call, sending the Xfer instructions.
 
MORE INFORMATION
================
 
Microsoft has confirmed this to be a problem in Money versions 4.0 and
4.0a. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
 
If you have not edited your transaction and it went in the wrong direction,
please see the following article in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q149778
   TITLE     : Online: Transfers Between Accounts in Wrong Direction
 
KBCategory: kbonline kbusage kbprb
KBSubcategory:
 
Additional reference words: w_money checking savings credit card
incorrect Snake
 
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Version           : 4.0 4.0a
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.