Product Support Offerings for Works for the Macintosh
  
PSS ID Number: Q151951
Article last modified on 03-17-1998
 
4.0
 
MACINTOSH
 

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The information in this article applies to:
 
 - Microsoft Works 4.0 for the Macintosh
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INSTRUCTION
===========
 
Microsoft FastTips is available 24 hours a day, 7 days a week, from a
touch-tone telephone. To order items from this catalog, first select the
items you want to receive, noting the five- to six-digit number of the
Item ID shown below for each item, and then:
 
 - Dial the toll-free FastTips number (800) 936-4100.
 - When prompted, select the Microsoft product you are calling about.
 - Press one (1) on your phone keypad to select Express Order Service.
 - When prompted, select the delivery method, fax.
 - When prompted, enter your three-digit area code and seven-digit fax
   number on your phone keypad.
 - When prompted, enter the number of the Item ID and press #, for up
   to five items.
 
When finished, simply hang up. If you have problems receiving a fax, please
call (425) 635-3199.
 
ARTICLE LISTING
===============
 
ITEM ID                    ARTICLE TITLE                              PAGES
 
GA 0604    Microsoft Download Service (MSDL) Instructions If an item      4
           contains a disk and is therefore unavailable by fax, the
           quickest way to obtain it is by modem using the MSDL (or
           another online service). The MSDL is available 24 hours a
           day, 7 days a week, with no subscription or connect fees.
           The MSDL number is (425) 936-6735. For complete information
           on how to access and use the MSDL, order this item or listen
           to the Microsoft Download Service instructions on the
           FastTips service.
GL 80850   Microsoft Product Support Offerings.                           6
Q 129725   Obtaining Knowledge Base Articles on the World Wide Web        5
Q 104587   Support Boundaries for Desktop Apps/POS This article           4
           describes what kind of technical support is provided by
           support engineers for Desktop Applications and Personal
           Operating Systems products.  It covers support areas such as
           coding and macros, design, debugging, networking, OLE, ODBC,
           printing, security, and setup.
Q 104272   Product Clusters for the U.S. and Canada Microsoft has         5
           categorized its products into four support clusters:
           Microsoft Desktop Applications; Microsoft Personal Operating
           Systems; Microsoft Development Tools; and Business Systems.
           The products in each cluster are listed in this article.
Q102347    Desktop Applications Support Options Questions & Answers       3
 
End of listing.
 
Additional query words: DSKBGuide 3.00 kblist
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Keywords          : RefsPSS
Version           : 4.0
Platform          : MACINTOSH
Issue type        : kbinfo
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Copyright Microsoft Corporation 1998.