Works 4.0: Product Support Offerings
  
PSS ID Number: Q151831
Article last modified on 12-15-1997
 
4.0
 
WINDOWS
 

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4.0
WINDOWS
 
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The information in this article applies to:
 
 - Microsoft Works 4.0 for Windows 95
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INSTRUCTION
===========
 
Microsoft FastTips is available 24 hours a day, 7 days a week, from a
touch-tone telephone. To order items from this catalog, first select the
items you want to receive, noting the five- to six-digit number of the
Item ID shown below for each item, and then:
 
- Dial the toll-free FastTips number (800) 936-4100.
- When prompted, select the Microsoft product you are calling about.
- Press one (1) on your phone keypad to select Express Order Service.
- When prompted, select the delivery method, fax.
- When prompted, enter your three-digit area code and seven-digit fax
  number on your phone keypad.
- When prompted, enter the number of the Item ID and press #, for up
  to five items.
 
When finished, simply hang up. If you have problems receiving a fax, please
call (425) 635-3199.
 
ARTICLE LISTING
===============
 
ITEM ID                 ARTICLE TITLE                                 PAGES
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GA 0604   Microsoft Download Service (MSDL) Instructions If an item       4
          contains a disk and is therefore unavailable by fax, the quickest
          way to obtain it is by modem using the MSDL (or another online
          service).  The MSDL is available  24 hours a day, 7 days a week,
          with no subscription or connect fees.  The MSDL number is (425)
          936-6735.  For complete information on how to access and use the
          MSDL, order this item or listen to the Microsoft Download Service
          instructions on the FastTips service.
GL 80850  Microsoft Product Support Offerings.                            6
Q 129725  Obtaining Knowledge Base Articles on the World Wide Web         5
Q 104587  Support Boundaries for Desktop Apps/POS This article describes  4
          what kind of technical support is provided by support engineers
          for Desktop Applications and Personal Operating Systems products.
          It covers support areas such as coding and macros, design,
          debugging, networking, OLE, ODBC, printing, security, and setup.
Q 104272  Product Clusters for the U.S. and Canada Microsoft has          5
          categorized its products into four support clusters: Microsoft
          Desktop Applications; Microsoft Personal Operating Systems;
          Microsoft Development Tools; and Business Systems.  The products
          in each cluster are listed in this article.
 
End of listing.
 
Additional reference words: DSKBGuide 3.00 kblist
KBCategory: kbref
KBSubcategory: RefsPSS
 
.END
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Keywords          : RefsPSS
Version           : 4.0
Platform          : WINDOWS
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Copyright Microsoft Corporation 1997.