SYMANTEC CORPORATION - PETER NORTON GROUP                    09/18/96
README.TXT for Norton Utilities for Windows 95
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Thank you for purchasing Norton Utilities for Windows 95. This 
version of Norton Utilities is designed to run only under Windows 95. 
This version is not compatible with Windows NT, Windows 3.x, Windows 
for OS/2, or Windows emulators such as SoftWindows. 

Please review this document in its entirety prior to installing 
Norton Utilities as it contains late-breaking information that the 
User's Guide and the online help do not contain. 

General information about Norton Utilities can be found online using 
Info Desk. Click Info Desk from the Norton Utilities menu.


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Contents
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1.0 Installation with Setup Wizard and Uninstall
2.0 General Points of Interest
3.0 Norton Protected Recycle Bin and Norton Protection (NProtect)
4.0 Norton Diagnostics (NDIAGS) DOS-based program
5.0 Norton Disk Doctor (NDD) Windows-based and DOS-based
6.0 Norton System Doctor
7.0 Rescue Disk
8.0 Image
9.0 Speed Disk
10.0 System Information
11.0 UnErase Wizard
12.0 UnErase (UNERASE) DOS-based program
13.0 Disk Editor (DISKEDIT) DOS-based program
14.0 UnFormat (UNFORMAT) DOS-based program
15.0 Norton System Genie
16.0 Norton File Compare
17.0 Norton Registry Tracker


1.0 Installation with Setup Wizard and Uninstall
---------------------------------------------------------------------
NOTE: DO NOT install Norton Utilities to a folder with a name longer 
than 40 characters. The DOS-based Norton Utilities programs will not run 
properly.
=========================
During installation, Setup Wizard attempts to rename older Norton
Utilities programs to *.OLD, or, if files with this extension already 
exist, to *.BAK. If both extensions already exist, Setup Wizard over- 
writes the older file without creating a backup first.
=========================
During installation, Setup Wizard creates backups of USER.DAT and 
SYSTEM.DAT. After making a rescue disk that includes the registry files, 
the backups USER.NU and SYSTEM.NU can safely be deleted.
=========================
Microsoft Office 95's FindFast feature may cause problems with Setup 
Wizard. Installing Norton Utilities while FindFast is running causes 
Setup Wizard dialog-box placement problems (dialog boxes may also appear 
off the screen) and conflict with its initial Windows 95 restart 
procedure. If you experience these problems (or if you are reading this 
prior to installation), you should remove it temporarily from your 
StartUp folder.
=========================
Programs registered with System Agent are not automatically unregistered 
from System Agent when Norton Utilities are uninstalled.
=========================
If you receive the message "Setup has detected an incomplete 
installation," run the file ~SYMSHEL.EXE from the windows directory to 
clean up the left over files. This problem may occur when something 
interferes with the Windows RunOnce handling.
=========================
We generally recommend uninstalling Norton Utilities for Windows 95 1.0 
prior to installing Norton Utilities for Windows 95 2.0.  However, if 
you have files protected under Norton protection under the first version 
and you wish to preserve these protected files after updating to Norton 
Utilities for Windows 95 2.0, you should install directly over the 
earlier version.
=========================
To force Internet Explorer 3.0 to install, remove the file SHDOCVW.DLL 
from Windows' system directory.
=========================
Online registration: We have received a few reports regarding newer 
modems successfully registering products.  The existing software must 
reset the modem to its factory default setting before determining the 
modem chipset for registration communications. Factory default settings 
are done so with the AT&F command.  In newer modems some manufactures 
have deviated from the Hayes standard to reset the modem.  This has been 
experienced mostly by newer USRobotics modems and international modems.

The new modems contain nonvolatile RAM (NVRAM).  Calling the Hayes 
command AT&F resets the modems NVRAM default configuration but not the 
factory default settings.

If your modem exhibits this difficulty, please print the registration 
and mail it in.
=========================
Note to Upgrade Customers:
If you're upgrading from a CD version of a qualifying product, disable 
the Autorun feature during the upgrade by holding down the Shift key 
when inserting the qualifying CD.

2.0 General Points of Interest
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Several Norton Utilities programs lock the drive on which they are 
working. If the drive is written to while it is locked, the program must 
restart. As odd as this sounds, this process is normal for multitasking 
operating systems. This process is commonly noticed on a drive 
containing the swap file. For example, if the swap file grows in size 
while Norton Disk Doctor is diagnosing the disk, Norton Disk Doctor 
restarts in order to verify the newly written data on the disk.
=========================
Some programs, such as the IBM RRTask List program, prevent Norton 
Utilities programs from obtaining a drive lock. Under these 
circumstances, remove this program from memory by removing it from the 
StartUp folder and/or from the LOAD= line of your WIN.INI file, restart 
your computer, and try the Norton Utilities program again.
=========================
The DOS-based programs that accompany Norton Utilities for Windows 95 
have the following minimum memory requirements:
   DOS-based Program            Conventional    Extended
Norton Diagnostics (NDIAGS)        512K           NONE
Norton Disk Doctor (NDD)           360K           2 MB
Disk Editor (DISKEDIT)             360K           2 MB
UnErase (UNERASE)                  360K           2 MB
UnFormat (UNFORMAT)                360K           2 MB
Rescue Restore (RESCUE)            512K           NONE

Most of these programs run in protected mode; therefore, a memory 
manager, such as HIMEM.SYS, must be loaded.
=========================
The protected mode DOS Norton Utilities programs may display "Run-time 
error R6009 - not enough space for environment" if your PATH environment 
variable contains more than 128 characters.
=========================
If you are running Norton Desktop for Windows, the following lines must 
be removed from SYSTEM.INI file:
device=c:\ndw\vfintd.386
device=c:\ndw\vnss.386
=========================
Norton Disk Doctor can be used to diagnose and recover drives under 
Windows 95 while in safe mode. However, many of the operating system 
functions needed by the other utilities are not available in this mode, 
and therefore the other utilities are not supported under safe mode. If 
you have an emergency situation and you cannot start Windows 95 
normally, we highly recommend that you refer to Chapter 6, "DOS Recovery 
Procedures," in the Norton Utilities User's Guide.
=========================
Beware of disk repair programs that are not specifically designed to 
repair the Windows 95 file system. Using such a program can cause 
corruption of long file names. If you accidentally run a disk repair 
program not designed for Windows 95, don't worry. Norton Disk Doctor 
reports and repairs problems with long file names.
=========================
Hard disk drives with more than 1024 cylinders may cause problems with 
Norton Utilities if improperly partitioned. You can overcome this 
problem by using an Enhanced IDE (EIDE) or SCSI controller, upgrading 
your system BIOS, or through the use of third-party disk partitioning 
software.
=========================
The Windows 95 Setup Wizard does not automatically include Quick View as 
part of the installation process. Quick View must be installed in order 
to use the Quick View feature in UnErase Wizard and Space Wizard. If 
Quick View is not installed on your computer, you can add it by doing 
the following:
1 Click Settings, then Control Panel from the Start menu.
2 Double-click Add/Remove Programs.
3 Click the Windows Setup tab.
4 Select Accessories from the list box, then click Details.
5 Select Quick View.
6 Click OK.
7 Click Apply.
  You will be prompted to insert your Windows 95 disk. 
=========================
Some computers start in monochrome mode after running Windows 95. Any 
DOS program may display in monochrome because of this. To correct this 
problem, try typing MODE CO80 at the prompt.
=========================
Certain security features on Internet Explorer may prevent the proper 
operation of Norton System Genie and Overview when running in safe-mode.
=========================
Internet Explorer is required to run Norton System Genie and Norton 
Utilities Overview. To install Internet Explorer 3.0 after Norton 
Utilities has been installed, double-click MSIE30.EXE in the Nu95 folder 
on the Norton Utilities CD. IE3.0 requires 23MB of disk space.
=========================
Shortcuts copied from Norton System Genie or Norton Utilities Overview 
will not work unless IE3.0 is your default browser.
=========================
When installing a Norton Utilities application for use with System 
Agent, select the version ending with the letter S if it is available.
=========================
Close Norton Protection and Norton System Doctor before installing 
CommSuite95. CommSuite95 will also prompt you for this, but only after 
you have gone a long way through its installation.
=========================
If you have either the Buslogic BT-757s SCSI adapter for EISA systems or 
the Buslogic BT-445s SCSI adapter add the following two lines to the 
SYSTEM.INI file in the Windows directory.

[SYMEVENT]
DOSINT13HOOK=FALSE

3.0 Norton Protected Recycle Bin and Norton Protection (NProtect)
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To configure Norton Protection (NProtect) features, right-click the 
Recycle Bin icon, then click Properties on the context menu.
=========================
NProtect uses available free space to protect your files. Once the free 
space available reaches a specified threshold, NProtect starts purging 
the oldest protected files to free up just enough space to protect the 
latest deletion. This threshold is currently set to 10% or 10 MB of the 
current disk partition, whichever is less.
=========================
The Norton Protected Recycle Bin protects up to a maximum of 1500 files.
=========================
NProtect does not automatically make room on a removable drive if that 
drive was empty at startup. NProtect needs to acquire size measurements 
regarding the drive in order to make room and re-acquires this 
information once a deletion has taken place or once it detects that the 
volume in that drive has changed.
=========================
Before compressing a drive, to speed up compression you should empty the 
files that have been protected by Norton Protection. To empty the Norton 
Protected Recycle Bin, right-click the Norton Protected Recycle Bin, 
then click Empty Norton Protected Files.
=========================
You may not be able to purge protected files while a disk utility 
program is processing. You will notice that the NProtect shield does not 
change after purging the files (if the Show Norton Protection status 
icon is checked). Close the disk utility and retry the purge command 
again.
=========================
If Show Norton Protection status is checked and you check or uncheck the 
Use Large Icons check box on the Plus! tab in the Display Properties, 
then the Recycle Bin icon may appear stretched or shrunken. To fix this, 
go to the Desktop Item tab in the Recycle Bin Properties, uncheck the 
Show Norton Protection status check box, click the Apply button, and 
then check the Show Norton Protection Status check box and click OK.
=========================
The Show Norton Protection Status feature may automatically shut-off if 
Windows runs out of memory. Once you resolve your memory problems, you 
turn this feature back on manually.
=========================
To uninstall Norton Protection, use the Selective UnInstall option and 
choose UnErase Wizard. This removes both the Norton Protected Recycle 
Bin and UnErase Wizard from your computer. Open Add/Remove Programs from 
the Control Panel to start Setup Wizard's Uninstall programs.
=========================
Because NDOS was written before the existence of FAT32, volume free-
space reports on FAT32 drives may be incorrect.
=========================
When file larger than the Max Size Constant is deleted, by design 
NProtect does not protect this file. It is also not added to the tracker 
list, so it does not appear under recently deleted files either. The 
file must be manually recovered.
=========================
When using NDOS, some file deletions of read-only files may not be 
protected. Use 4DOS for Windows 95 instead.
=========================
Norton Protection will not automatically protect removable drives. Some 
drives can be configured as either removable or fixed (such as Zip 
drives.) You should be aware that Norton Protection checks the state of 
each drive at startup and will not protect this type of drive if it is 
configured as Removable. The Norton Protection tab of the Recycle Bin 
property page will still show this drive as enabled. If you press Apply, 
this behavior will be overridden and the drive will be protected.
=========================
Norton Protection stores deleted files in a hidden folder named 
NProtect.
=========================
Drives protected by Norton Protection cannot be formatted while Norton 
Protection is enabled. Disable Norton Protection before formatting the 
drive.
=========================
When using an Adaptec 2742 SCSI controller Norton Protection may treat 
the floppy drive as a hard disk. Solution: Use the 16-bit floppy drive 
driver.
=========================
Restoring a registry snapshot from Norton Registry Tracker may cause the 
Norton Protection status shield to be incorrect. To resynchronize the 
shield state disable showing the Norton Protection state and then 
reenable it.

4.0 Norton Diagnostics (NDIAGS) DOS-based program
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Norton Diagnostics will reboot your computer when performing a 
Comprehensive Memory Test. The drivers for compressed drives are 
temporarily disabled during this process. Be sure to start your computer 
normally after using Norton Diagnostics so that the drivers for 
compressed drives are loaded and the drives are properly mounted.
=========================
Do not run the Comprehensive Memory Test option from Norton Diagnostics 
on a "swapped" compressed drive (where C: is compressed and another 
drive is the host drive). If you accidentally run Norton Diagnostics in 
this configuration, you must rename your compressed-drive drivers back 
to their original names before restarting your computer. To do this, 
look for the files DBLSPACE.NDS or DRVSPACE.NDS in your root directory, 
and rename them back to DBLSPACE.BIN or DRVSPACE.BIN, respectively, then 
reboot.

5.0 Norton Disk Doctor (NDD) Windows-based and DOS-based
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The windows version of Norton Disk Doctor is designed to restart upon 
detection of writes to the disk that is being diagnosed. This is needed 
to ensure the data integrity on the disk when repairs are required. This 
restart may occur several times during a single NDD session.
=========================
When running the DOS version of NDD on a computer containing one or more 
drives with invalid boot records, you may receive a message saying 
"Invalid media type reading drive x: (Abort, Retry, Fail?)." Select 
Fail, and NDD will continue loading. Select the drive to repair the 
problem.
=========================
Norton Utilities programs should not be run during system startup with 
other programs that require exclusive access to a drive. For example, do 
not run Norton Disk Doctor and ScanDisk on the same drive at startup. 
Doing so will produce an error message.
=========================
Using Norton Disk Doctor on either SyQuest 270 drives or SCSI drives on 
Adaptec 2940w controllers may warn you of the inability to access 
partitions on drive 1. If you get a message indicating this, go into the 
Windows 95 hardware manager and uncheck INT 13 Unit operation for the 
device if it is enabled.
=========================
Make sure you are running under Windows 95 MS-DOS mode when using the 
DOS-based Norton Disk Doctor program to repair the boot record.
=========================
NDD can not repair damaged program code in the boot record. Use Rescue 
to restore this data.
=========================
NDD currently does not support partitions created with Partition Magic.
=========================
On FAT32 drives, depending on the configuration of the drive and the 
amount of memory in your system, the DOS-based applications may produce 
out of memory errors.
=========================
After correctly reporting a drive lock error, when the windows-based 
version of NDD exits SAGE will report the Last Result as "Code: 6." This 
means there was a drive lock failure.
=========================
Installing new versions of Win95 after Norton Utilities will stop NDD 
from being run as the default startup scanner. Reinstall Norton 
Utilities to fix this.
=========================
When restarting Windows after it was not shut down properly, you may 
receive the following message: "Error reading configuration file 
SYMCFG.BIN." Press OK to allow Norton Disk Doctor to check and repair 
any disk errors that may have occurred when the system was shut down. 
Once Windows loads, use the FIND option from the START MENU to locate 
SYMCFG.BIN on your hard drive. If you have more than one hard drive, 
specify each in the FIND program's LOCATE IN box by typing, for example,
     C:\ 
for a single drive or 
     C:\;D:\ 
for multiple drives. When the file is located, right-click the file and 
choose delete. When prompted for confirmation, answer YES.

6.0 Norton System Doctor
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Norton System Doctor may report 100% CPU usage when Microsoft's System 
Monitor (SYSMON) program is running. This is caused by System Monitor's 
use of all idle processor time while displaying its processor usage 
gauge.
=========================
Norton System Doctor may report 100% CPU usage during a pcANYWHERE 
session. This is caused by the high activity generated by constant video 
updates and modem transmissions.
=========================
Norton System Doctor sensors, may, on occasion, appear on Microsoft 
Access's background window. When this occurs, force the Access window to 
be refreshed by changing the size of the Access window, or by minimizing 
and then maximizing it.
=========================
Using High Contrast (White on Black) Accessibility Options may cause 
Norton System Doctor's text to be invisible. You will either need to 
adjust System Doctor's sensor colors, or turn off the High Contrast 
features.
=========================
Norton System Doctor's sensors have been configured for optimum 
performance on most systems. You should not increase the frequency of 
any sensor that can automatically run a Norton Utilities program, such 
as the Rescue Readiness, Image, Disk Integrity, and Fragmentation 
sensors. If you do notice a decrease in drive performance while Norton 
System Doctor is monitoring that drive, you may want to decrease the 
frequency with which Norton System Doctor monitors that drive.
=========================
If you don't use a mouse and you need to access Norton System Doctor 
while it is docked, reopen Norton System Doctor from the Start menu. To 
do this, press CTRL-ESC and use the arrow keys to highlight Norton 
System Doctor from the Norton Utilities menu and press Enter. This does 
not open another instance of Norton System Doctor; it makes Norton 
System Doctor the active window. You can then use ALT-Spacebar or F10 to 
access Norton System Doctor's menu.
=========================
Norton System Doctor's docking features are limited while using Program 
Manager (PROGMAN) as the shell, and may produce different results than 
when using the standard Windows 95 shell (EXPLORER) and other docking 
programs. There are several specific issues:
-	The autohide feature may not function correctly.
-	Maximize, restore, and close buttons may be grayed.
-	If a minimized System Doctor is restored by using the Alt-Tab     
	key, the border may display inconsistently.
-	Clicking on the minimized title and opening to a full screen may 
	exhibit behavior different from that of other applications.
=========================
You must open the properties for the given Stop Light sensor in order to 
change its color. You cannot change the color from the Appearance tab of 
the Norton System Doctor Options dialog box.
=========================
If you have Always on Top disabled in a docked Norton System Doctor, you 
will not be able to move windows past the area occupied by the System 
Doctor.
=========================
In rare cases, in a vertically docked Norton System Doctor, its width 
may be larger than necessary to accommodate the current set of selected 
sensors. To get around this problem, close and re-run the program.
=========================
Configuration files saved with version 1 used the default suffix of 
.REG. Although version 2 now uses the default extension of .NSD, these 
files can still be used.
=========================
If you believe you have a SMART (Self-Monitoring And Reporting 
Technology) hard drive, but the SMART sensor in Norton System Doctor 
reports that no SMART drives can be found on your system, you may want 
to try installing the Microsoft SMART driver that we've provided for 
your convenience in the SMARTDRV folder on this CD. For more 
information, see the SMARTDRV.TXT file in the SMARTDRV folder on the 
Norton Utilities CD.
7.0 Rescue Disk
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You cannot save rescue items to the root of any hard disk. The root 
typically contains important data that could be overwritten.
=========================
It is highly recommended that you not save rescue items to a compressed 
floppy disks. When rescue items are stored on a compressed floppy, the 
floppy cannot be used as a boot disk.
=========================
The Rescue disk cannot be booted on a dual-boot system with a Windows NT 
boot partition.
==========================
Rescue creates two files called SYSTEM.REG and USER.REG, which contain 
registry information from two different registry files (SYSTEM.DAT and 
USER.DAT, respectively). See Chapter 6, "DOS Recovery Procedures," in 
the Norton Utilities User's Guide for information on restoring the 
registry with these files.
=========================
Disk Manager partitions are not compatible with Rescue.
=========================
This version of Rescue does not support data stored by previous 
versions.
=========================
Under unusual circumstances, windows may report a drive error when 
returning from an MS-DOS session. Running Rescue at this point may not 
report any errors. This is normal behavior since Windows will have 
already corrected the problem by the time Rescue has been run.
=========================
The CMOS checkbox in the DOS Rescue application may sometimes falsely 
indicate that the CMOS should be restored. This is because different 
motherboards change the CMOS values at unpredictable times.
=========================
The DOS version of Rescue almost always correctly detects a corrupt boot 
record, but on rare occasions it may fail to do so. If this happens and 
you are certain your boot record is corrupt, you can restore it (even if 
Rescue does not detect corruption) by running Rescue and checking the 
Boot Record field.

8.0 Image
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Image may report "Volume Lock Failed." This indicates that another disk 
program is currently accessing the disk and Image could not lock the 
volume for its own process. Click OK and try again when disk access by 
the other program has stopped.
=========================
Programs that rearrange data on the disk, such as Defrag, can invalidate 
the saved image information. Rerun Image after running these types of 
programs.
=========================
Image exit codes reported by System Agent are:
0=Completed Successfully
1=Image cannot image drives on a Lantastic server
2=Drive is a network, ASSIGNed, or SUBSTed drive
3=Drive is not valid
4=The disk is write-protected
5=Error writing to disk
6=Insufficient memory
7=IDX or DAT file in use by another application
8=Another Norton Utilities program is using this drive
9=Unknown error

9.0 Speed Disk
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Norton Speed Disk is designed to restart upon detection of writes to the 
disk that is being optimized. This is needed to ensure the data 
integrity on the disk while optimization is occurring. This restart may 
occur several times during a single Speed Disk session.
=========================
If Speed Disk needs to "Pack" your DoubleSpace or DriveSpace 2 volume, 
it can take several hours or longer. Using Space Wizard to free up space 
can help overcome this problem.
=========================
Speed Disk locks the compressed volume file (CVF) while optimizing. 
Whenever a CVF is locked, the operating system also locks the host drive 
(and any other CVF's on the same host drive). This may result in other 
disk programs failing to run on the host drive while the lock is in 
effect.
=========================
If you schedule a Speed Disk session from SAGE, specify the drive to be 
optimized in the command line in the SAGE dialog box, not in the Speed 
Disk options dialog box. (By default, this is the C: drive).
=========================
Speed Disk does not support 512-byte clusters on FAT32 partitions. This 
should not be a problem for most users because this is not a standard 
drive configuration.
=========================
If Speed Disk is run while another component of Norton Utilities has a 
drive locked, the Start button will remain grayed out.  This is because 
no drive is selected in the drive listbox.  To get around this, select a 
drive which will cause the button to change to Stop and then select a 
drive again which will re-enable the Start button.

10.0 System Information
---------------------------------------------------------------------
The Total Windows Memory value (located below the pie chart in System 
Information's Memory tab) is calculated by adding together the following 
numbers:
      total physical memory
    + total current swap file size 
    + total current free space on disk
    + total size of all currently loaded 32-bit applications
The last item is included in the total calculation because 32-bit 
applications under Windows 95 are "swapped out" by flushing them from 
memory, and then re-loading from the original disk image when they need 
to be "swapped in."
=========================
System Information will report the bus type for "hybrid bus" systems as 
follows:
    VL/ISA is reported as ISA
    VL/EISA is reported as EISA
    PCI/ISA is reported as PCI
    PCI/EISA is reported as PCI
=========================
It may take System Information an extended amount of time to gather 
information about network resources on large networks.
=========================
Printing a report while using some versions of Adobe Type Manager (ATM) 
may cause the reversed text headings to print incorrectly.
=========================
The Multimedia tab cannot gather information about the "cdaudio" MCI 
device while an audio CD is playing. System Information displays "Can 
not gather additional info" when this occurs.
=========================
For network, CD, and compressed drives, the Disk Usage Selection on the 
Drive Tab is the total size of all selected items as reported by the 
file system. This does not include "slack" space (wasted space because 
of the device's cluster size), so the total amount allocated will often 
be slightly more than the size displayed by System Information.
=========================
If the Windows 95 Device Manager shows an improperly configured device 
(represented by a yellow "!" symbol), System Information may be unable 
to display the correct information for this device. Also note that Plug 
& Play devices that are disconnected may be reported by the Windows 95 
Device Manager as configured. System Information will likely display a 
disconnected Plug & Play device as configured and active.
=========================
System Information will identify a NexGen 586 computer as having a 386-
based processor. The NexGen processor uses a 386 instruction set.
=========================
To learn more about benchmarking your computer, click Information from 
the System Benchmark window. Please note the following:

-	CMOS settings can be used to enable/disable the L1 and/or L2
	cache. If the CPU seems slower than it should, verify the cache 
	settings.
-	Some variation in the benchmark results is normal. System  
	Information is designed to exclude common outside factors, such 
	as most hardware interrupts, running applications, disk swapping, 
	etc. However, some low level system events cannot be completely 
	factored out. These events may cause minor variations in benchmark 
	results.
-	Although your computer may be the same CPU and MHz speed as other 
	computers, it does not mean that it will produce the same 
	benchmark results. Various other factors, such as the type and 
	speed of the system bus and memory, and the amount and 
	architecture of the memory cache, are accounted for and will 
	affect the speed of your computer and the results of the 
	benchmark.
=========================
The multimedia benchmark will only find and test the first CD-ROM drive 
on a system.
=========================
The multimedia video and 3D benchmarks require two additional 
components: Indeo AVI Drivers and DirectX. These components are on the 
Norton Utilities CD.

Open the Norton Utilities CD folder by right clicking the appropriate 
drive icon and selecting Open.

To install the Indeo drivers, double-click IVI_95NT.EXE in the Indeo 
folder on the Norton Utilities CD. The Setup Wizard will guide you 
through this simple installation. There is no need to reboot at the end 
of the installation.

To install the DirectX drivers, double-click DXSETUP.EXE in the 
DirectX\DirectX folder on the Norton Utilities CD. The Setup Wizard will 
guide you through this simple installation. You should reboot at the end 
of the installation.
=========================
Do not run the multimedia benchmark if you are running in 16 color mode 
as some of the modules such as 3D benchmark require at least 256 colors 
to run.  Running these benchmarks in 16 color mode may cause System 
Information to freeze.
=========================
The option for physical benchmarking is disabled on CD-ROM drives. To 
obtain similar results, manually set the supplemental cache size to 
small and the access pattern to no read ahead for that drive before 
running the logical benchmark.
=========================
When running the drive benchmark while using the Promise DC4030-VL2 EIDE 
disk controller the system may hang. See the troubleshooting section of 
the controller's user manual for possible solutions, such as using only 
one VESA card in the system.

11.0 UnErase Wizard
---------------------------------------------------------------------
The Recently Deleted Files list shows all files that are recoverable. 
This list will display the last 25 deletions. However, if some of the 
files have been overwritten, you will not see 25 files in the list.
=========================
If you delete a file on a floppy disk from an MS-DOS prompt and you 
specify filename letters after a wildcard (for example, DEL *ILENAME.TXT 
as opposed to DEL FILENAME.TXT or DEL *.TXT), then UnErase Wizard will 
show the file as Unrecoverable in its Recently Deleted Files page.  
Right-click in the center of the file list to enable Show Unrecoverable 
Files.) However, the file is usually recoverable if you click Next and 
use the subsequent Wizard pages to search the floppy disk.
=========================
If Quick View is not functioning, then refer to the note under "General 
Points of Interest" earlier in this document.

12.0 UnErase (UNERASE) DOS-based program
---------------------------------------------------------------------
The DOS version of UnErase may run out of memory if you use the Change 
Directory or View All Directories commands on disks with many 
subdirectories, such as network disks. To avoid this problem, use the 
file list to navigate to the directory you want.
=========================
When files are deleted using the deltree command from a MS-DOS window in 
Windows 95, then you cannot use the Unerase button in the main 
UnErase/DX dialog box to recover any of these files. When you select 
View All Directories from the File menu and try to recover, you will get 
the error message "Error reading directory. It may be erased." To work 
around this, use Unerase To from the File menu instead.

13.0 Disk Editor (DISKEDIT) DOS-based program
---------------------------------------------------------------------
Under DOS 5, insufficient conventional memory may cause system 
instability. You must have at least 500K of conventional memory for 
stable operation.
=========================
When switching to 32-bit boot record view, the current position of the 
cursor will change. To solve this problem, select the range of the 
suspected boot record and then view the selection as a boot record.
=========================
Long file names that use high ASCII characters will display as dots in 
the directory view.
=========================
If Windows reports that it cannot find HIMEM.SYS after running Disk 
Editor, remove all reference to HIMEM.SYS from the CONFIG.SYS and 
CONFIG.WIN files. These references are redundant since Windows always 
loads HIMEM.SYS. Note: Do not remove references to HIMEM.SYS from any 
CONFIG.DOS file you may have.

14.0 UnFormat (UNFORMAT) DOS-based program
---------------------------------------------------------------------
Long file names are not recoverable on floppy disks.
=========================
UnFormat does not work on compressed disks.
=========================
On FAT32 drives, depending on the configuration of the drive and the 
amount of memory in your system, UnFormat may produce a General 
Protection Fault due to lack of memory.
=========================
Choosing to partially restore any information will disable the automatic 
unerase feature. Run NDD after restoring to reconstruct lost files.
=========================
Due to the dynamics of FAT32 file systems, UnFormat may not always 
detect when the cluster size has been changed.

15.0 Norton System Genie
---------------------------------------------------------------------
To run Norton System Genie from a DOS box, change to the directory in 
which Norton utilities was installed. Next, enter
"systuner html\nsg.htm"
=========================
Pressing the help key (F1) while in Norton System Genie will cause the 
help for Internet Explorer to be displayed. To see help on Norton System 
Genie, choose Info Desk from the Norton Utilities Start menu, double-
click Norton Utilities, then double-click Norton System Genie.
=========================
When some applications (for example, Disney Toy Story Interactive) exit 
improperly, the graphics may be scrambled. To solve this problem, 
minimize Norton System Genie and then restore it.
=========================
When some applications, such as Myst, exit improperly, Norton System 
Genie may be maximized and will not return to its original state. To 
solve this problem, close and restart Norton System Genie.
=========================
When using a 9FX Motion 771 video card with small fonts, Norton System 
Genie may not display correctly. Solution: Selecting a custom font that 
is even smaller may improve the appearance. 
=========================
In order to be able to use System Genie .HTM files, it is recommended 
that Internet Explorer be installed as the default browser.
=========================
For best results when viewing Norton System Genie, leave the font size 
in Internet Explorer set to Medium or smaller (in the View\Fonts menu), 
and leave your Windows display set to Small Fonts (Settings\Control 
Panel\Display\Settings\Font Size).

16.0 Norton File Compare
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Binary files can occasionally be viewed in the text viewer. These files 
will appear illegible.
=========================
The maximum size of a file is 32,767 lines. If you receive a "could not 
load all of file" message, try tracking a smaller hive.

17.0 Norton Registry Tracker
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To track files with long names (greater than 12 characters), track the 
files individually instead of tracking the folder that contains them.
=========================
If you track directories, then a hidden or system file under that 
tracked directory will not affect a snapshot. If you want to track a 
hidden or system file, then make it unhidden or non-system.
=========================
If a snapshot of a file tracked by Norton Registry Tracker is also being 
edited inside another application, there is a chance that an error 
message will appear saying that the file was in use when you try to save 
or if you have an auto-save feature in the application.
=========================
Files created and Deleted in DOS mode in a tracked folder do not cause 
an automatic snapshot. Solution: Manually force a snap shot.
=========================
Do not use Registry Tracker to track any text or data files that are 
contained in a folder that is protected by Norton Your Eyes Only.  Doing 
so may cause Tracker to take continuously repeated snapshots that 
display no changes.  This is completely benign, but may cause extremely 
high CPU usage on your machine.

