Getting Help
If you have problems installing or using Sun Cluster, contact your service provider and provide the following information.
Your name and email address (if available)
Your company name, address, and phone number
The model number and serial number of your systems
The release number of the operating environment (for example, Solaris 10)
The release number of Sun Cluster (for example, Sun Cluster 3.1)
Use the following commands to gather information on your system for your service provider.
Command | Function |
|---|---|
| prtconf -v | Displays the size of the system memory and reports information about peripheral devices |
| psrinfo -v | Displays information about processors |
| showrev -p | Reports which patches are installed |
| prtdiag -v | Displays system diagnostic information |
/usr/cluster/bin/scinstall -pv | Displays Sun Cluster release and package version information |
Also have available the contents of the /var/adm/messages file.
Accessing Sun Documentation Online
The docs.sun.comSM Web site enables you to access Sun technical documentation online. You can browse the docs.sun.com archive or search for a specific book title or subject. The URL is http://docs.sun.com.
Typographic Conventions
The following table describes the typographic changes used in this book.
Table P-1 Typographic Conventions
Typeface or Symbol | Meaning | Example |
|---|---|---|
AaBbCc123 | The names of commands, files, and directories; on-screen computer output | Edit your .login file. Use ls -a to list all files. machine_name% you have mail. |
AaBbCc123 | What you type, contrasted with on-screen computer output | machine_name% su Password: |
AaBbCc123 | Command-line placeholder: replace with a real name or value | The command to remove a file is rm filename. |
AaBbCc123 | Book titles, new words or terms, or words to be emphasized | Read Chapter 6 in the User's Guide. These are called class options. Do not save the file. |
Shell Prompts in Command Examples
The following table shows the default system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.
Table P-2 Shell Prompts
Shell | Prompt |
|---|---|
| C shell prompt | machine_name% |
| C shell superuser prompt | machine_name# |
| Bourne shell and Korn shell prompt | $ |
| Bourne shell and Korn shell superuser prompt | # |