Installation Overview

This guide will help you install your new HP OpenView Network Node Manager product on a computer using the Windows NT" operating system. (Hereafter, the Network Node Manager product will be referred to as "NNM".)

There are six tasks to complete during the installation process:

Match your system's setup to NNM's minimum requirements
Complete any necessary pre-installation steps
Install the NNM software
Run the NNM software
Obtain a permanent password for your NNM software
Configure NNM to access the HP OpenView Web interface
Once you have successfully installed NNM, refer to the last section in this guide, for "where-to-go-next" information on configuring and using your NNM product.

Task 1: Checking System Requirements

Before starting, you or your system administrator should check that your system meets the minimum hardware and software requirements listed below. (Note that the NNM installation program will automatically check the amounts of RAM and free disk space for you):

Hardware Minimum Requirements

Intel Pentium 120 processor-based computer
CD drive
96 MB RAM
250 MB free disk space on one drive (either FAT or NTFS)
80 MB free paging file space

Software Minimum Requirements

Microsoft Windows NT operating system (version 4.0), with TCP/IP Services installed and configured
Microsoft SNMP Agent (SNMP Services)
Microsoft Peer Web Services or Internet Information Server (IIS), version 4.0
Netscape Navigator web browser (version 4.06 or higher) or Microsoft Internet Explorer web browser (version 4.0 or higher) with Java/JavaScript options enabled

Task 2: Completing Pre-Installation Steps

To ensure that all products installed on your system run compatibly and efficiently with NNM, there are several preparatory steps you need to do before you actually install the NNM product itself.

General Configuration

If your system has other HP OpenView products installed on it (such as Perfview or IT/Operations), refer to the HP OpenView Network Node Manager Migration Guide. This guide describes which HP OpenView products are compatible with this version of NNM that you are now installing.
If your system has any industry-leading, third-party OpenView applications installed on it, check to see that they have been tested with NNM 6.0. The current version of most of these third-party applications have been tested to work on NNM 6.0, just as they did on NNM 4.11 and/or NNM 5.01. The following World Wide Web URL lists these applications' names and versions which run on each of the supported HP OpenView platforms. Also found at this URL are supplementary instructions for installing these third-party applications with NNM 6.0.

http://ovweb2.external.hp.com/solutions/technical
Install any needed patches listed back in the Task 1 section.
Install the products described in the remainder of this task section. Some of these products must be installed before you install NNM, while others are optional or not relevant to your network's environment.

Paging File Setup

If you will be managing more than 250 nodes on your system, you should increase the initial size of your system's paging file. This paging file controls the amount of available virtual memory.

In the Start menu on the Windows NT operating system task bar, select the Settings: Control Panel item.
In the Control Panel, double-click on the System item.
In the System Properties dialog, select the Performance tab.
In the Virtual Memory box, select the Change... button. You will see the following display:

Initial size (MB) ____

Maximum size (MB) ____
Enter your new settings. Calculate an additional 3 MB of paging file size for each set of 250 nodes you need to manage. Select the Set button each time you change a drive's paging file size.
Select the OK button.
In the System Properties dialog, select the Close button.
In the System Settings Change dialog, either

TCP/IP Service Installation

TCP/IP services must be installed before the NNM product.

In the Start menu on the Windows NT operating system task bar, select Settings:Control Panel.
In the Control Panel, double-click on the Network icon.
In the Network dialog, select the Protocols tab. Look at the list. If TCP/IP Protocol does not appear, do the following:
1. Select the Add... button.
2. Select the TCP/IP Protocol item.
3. Select the OK button.
When prompted, enter the path to the I386 directory, such as

drive_letter:\I386
In the Network dialog at the Protocols tab, highlight the TCP/IP Protocol item and select the Properties... button.
In the Microsoft TCP/IP Properties dialog, verify the following:
1. At the IP Address tab, verify that the subnet mask of your management station is correct.
2. At the DNS tab, check the Domain field. This field must contain the Domain Name System (DNS) domain related to your IP address, not to the Windows NT operating system domain. An example of a valid DNS domain is hp.com.
3. Also at the DNS tab, verify that a TCP/IP domain has been specified in the DNS Service Search Order field.
4. At the WINS Address tab, verify that the Enable DNS for Windows Resolution option has a check mark next to it.
Next, verify that the node name from your DNS server and the DNS name configured in the Windows NT operating system both match. In the Microsoft TCP/IP Properties dialog, do the following:
1. At the IP Address tab, note the IP address value shown.
2. At the DNS tab, note the Host Name and Domain field values shown there.
3. Open a separate DOS window. At its prompt, type
  
  ping nodename
  
  where nodename is the Host Name shown at the DNS tab. Verify that the IP address which was pinged matches the configured IP address shown at the IP Address tab.
4. At the next DOS prompt, type
  
  ping nodename.dns_domain
  
  where dns_domain is the Domain value shown at the DNS tab. Verify that the IP address which was pinged matches the configured IP address shown at the IP Address tab.
5. Do steps 7c and 7d on another computer to validate that your DNS is working correctly.
In the Microsoft TCP/IP Properties dialog, select OK.
In the Network dialog, select Close.
In the Network Settings Change dialog, either

Microsoft SNMP Agent Installation

The Microsoft SNMP Agent (SNMP Service) must be installed before the NNM product.

In the Start menu on the Windows NT operating system task bar, select Settings:Control Panel.
In the Control Panel, double-click on the Network applet.
Select the Services tab.
Select the Add... button.
Select the SNMP Service item.
Select the OK button.
When prompted, enter the path to the I386 directory, such as

drive_letter:\I386
In the Microsoft SNMP Properties dialog, select OK.
In the Network dialog, select OK.
In the Network Settings Change dialog, either

IPX Service Installation

The NWLink IPX/SPX Compatible Transport (IPX) network software is an optional component of the Windows NT operating system, which you can install if you need to discover and monitor IPX nodes.

In the Start menu, select Settings:Control Panel.
In the Control Panel, double-click on the Network icon.
In the Network dialog, select the Protocols tab.
Select the Add... button.
Select the NWLink IPX/SPX Compatible Transport item.
Select the OK button.
When prompted, enter the path to the I386 directory, such as

drive_letter:\I386
In the Network dialog, select OK.
In the Network Settings Change dialog, select the Yes button to establish your IPX changes by restarting the Windows NT operating system.

DHCP Setup

Users of the Dynamic Host Configuration Protocol (DHCP) need to ensure that their management station is assigned the same IP address each time it runs NNM.

If your DHCP network needs to have managed nodes with varying addresses, be aware that warnings will be generated stating that MAC addresses have changed for certain IP addresses. You can use the event configurator to filter out these unwanted warnings.

DHCP users can avoid generating warnings on their network by configuring the DHCP environment to do static address assignment, where the same IP address will be assigned to the same MAC address whenever possible.

Web Browser Installation

Several of NNM's 6.0 features are web-based, and require a web browser to be installed on the same system where NNM is installed. You can use either

Netscape Navigator (version 4.06 or higher)
Microsoft Internet Explorer (version 4.0 or higher) with Java/JavaScript options enabled
To install the browser, follow the instructions that came with it. Be sure to configure any web proxies according to the browser's instructions.

Web Server Installation

A web server product must be installed on the same system where NNM is installed. To verify this, do the following:

In the Start menu, select Settings:Control Panel.
In the Control Panel, double-click on the Network icon.
Select the Services tab. Look in the list for a web server, such as Microsoft's Peer Web Services (for workstations) or Internet Information Server (for servers).
If a web server is listed, select the OK button.

If a web server is not listed, you can install Microsoft's Peer Web Services (which is free) by doing the following:
1. In the Services dialog, select the Add... button. A new list of services will appear.
2. Select the Microsoft web server product shown.
3. Select the Have Disk... button.
4. When the Insert Disk dialog appears, insert the Windows NT operating system CD-ROM. When prompted, enter this command:
  
  drive_letter:\Setup.exe
where drive_letter specifies your system's CD drive. Select OK.
In the Setup dialog, select Internet Service Manager, World Wide Web Service, and any other options desired. Then select OK.
When prompted, choose the default publishing directories (or make any modifications you prefer). When finished, select the Yes and OK buttons.

Windows NT Service Pack Reinstallation

Once you have finished installing all the required services and any optional/relevant software products, you must reinstall the latest Windows NT Service Pack (Service Pack 3 or later) at this point. This is necessary because some portions of the service pack file were removed while you were installing the other services listed earlier in this task section.

Task 3: Installing Network Node Manager

The procedure below will help you install your NNM product.

Insert the NNM product disk into the CD drive. The InstallShield setup wizard program starts automatically. If it does not,
1. From the Start menu on the Windows NT operating system task bar, select Settings: Control Panel.
2. Select Add/Remove Programs.
3. In the Add/Remove Programs Properties dialog, at theInstall/Uninstall tab, select Install... .
The InstallShield Wizard begins and guides you through all the necessary steps in the installation process.
The wizard checks to see if the SNMP Trap Service is running. This service is incompatible with NNM. If prompted, specify Yes to shut down this service (or No to exit the wizard program).

In the Setup Options dialog, choose the NNM installation you want to do (the following table describes each installation type):

Installation Type	NNM Components Installed	Description about Installation Type
Typical	- executable program files - background graphics
Remote Console	See the manual, A Guide to Distribution and Scalability for Network Node Manager, for instructions on doing this installation.	Your system will: - have only HP OpenView Windows processes on it - connect to a management server where the NNM common databases and background processes are
Compact	- executable program files
Custom	Choose from: - executable program files - background graphics - contributed applications - SNMP MIBs - SNMP RFC papers - online user manuals - technical white papers	You can specify which NNM components you want to install.

Choose the installation type you want. The wizard then displays several graphics showing the progress of the installation.
If errors occur during the installation, the wizard will ask if you wish to view the setup log file.
When the Setup Complete dialog appears, the wizard has finished the installation. You can now choose one or more options:

Task 4: Running Network Node Manager

If you did not automatically launch NNM at the end of the installation process, you can use the following procedure to do so now.

First, start the background processes which support NNM's native graphical user interface (GUI), HP OpenView Windows. From the Start menu on the Windows NT operating system task bar, select Programs:HP OpenView:Network Node Manager:NNM Services-Start.
Next, start HP OpenView Windows. Select Programs:HP OpenView:Network Node Manager.
You will see the HP OpenView welcome banner, followed by an NNM Root submap window with a default map in it.
Each time you start the NNM GUI, it will encourage you to register your NNM product if you have not already done so. You have 60 days from the date of installation to complete this registration process (described in Task 5).
Note that some of NNM's newest features are web-based, meaning they won't run within the native HP OpenView Windows GUI. To use these features, see Task 6 for instructions on how to configure NNM to run within the HP OpenView Web environment.

Task 5: Registering Your Network Node Manager Product

Your NNM product was shipped with a license that includes a temporary, "Instant-On" password. This password allows you to use the product for 60 days after you install it. Once you have installed NNM, you should register it as soon as possible with Hewlett-Packard in order to obtain a permanent password.

A permanent password is required if you want to run NNM on a management station or collection station. An additional password is not required to run NNM on a remote console.

There are three steps to do in this task:

Gathering information needed in the License Request Form
Completing this form and sending it by any of several methods to a Hewlett-Packard Password Delivery Center (HP PDC)
Installing into your NNM product the permanent password that the HP PDC sends back to you

Step 1: Gathering Information for the License Request Form

You will need to locate several pieces of information in order to fill out the License Request Form. This information appears in two places: on the Entitlement Certificate shipped with your NNM product and in an online dialog box (described in action five on the next page).

On your Entitlement Certificate, find the two numbers listed below and write them down:
HP order number _____________________________

HP product number ___________________________
If NNM
- is already running and displaying a dialog box which asks, Request your password now?, select OK.
- is already running, but no dialog box is showing, run the ovnnmPassword utility. Go to either
  - the Start menu and select the Programs:HP OpenView:Network Node Manager:License Password items
  - the Options menu and select the License Password item
- is not currently running, run the ovnnmPassword utility. Go to either
  - the Start menu and select the Programs:HP OpenView:Network Node Manager:License Password items
  - the Options menu and select the License Password item
The License Password dialog appears. This box has three options:
Select the Request Password button.
The Request Password dialog appears. This box will display your IP address. Write it below:

IP address _________________________________

Step 2: Completing and Sending the License Request Form

In this step, you first need to choose the method for sending your license request to the HP PDC. Once you select a method, you will be given the correct License Request Form to complete. There are four ways to send your License Request Form:

by using the online HP PDC web site
by sending electronic mail (e-mail) to the HP PDC
by faxing a form to the HP PDC
by telephoning the HP PDC
The web site is the quickest method, as it will return to you a permanent password immediately after you send in your request form. The e-mail, fax, and telephone methods will deliver a permanent password to you within 24 hours.

The Request Password dialog should still be onscreen. Select either the Web button to go to the web site, or the Form button to request your license by e-mail, fax, or telephone.
If this dialog is not onscreen, you can either run the ovnnmPassword utility again and then select the appropriate button; or you can go directly to the web site by typing the following URL in your web browser's Location field:

http://www.webware.hp.com
Fill out the License Request Form that is displayed. (Note: if you are using the Web method, write down the Session ID number displayed in the top right corner of the Password Delivery Service window. This number will be helpful should you need to contact the HP PDC about your password.)

To send your completed License Request Form to an HP PDC

At the web site, follow the instructions shown there.
By e-mail, save the form as a file and then use your mail program to send it to the appropriate location shown in the following table.
By fax, print out the form and then fax this printout to the appropriate telephone number shown in the following table.

By telephone, print out the form to refer to, and call the appropriate telephone number shown in the following table.

Your Geographic Region	E-mail Address Fax Number Telephone Number	Hours of Operation (local time)
North & South America	americas_password@cnd.hp.com Fax: (USA) +1 (801) 431-3654 Telephone: (USA) +1 (801) 431-1597	8 a.m. - 8 p.m. (EST)
Asia/Pacific	asia_password@cnd.hp.com Fax inside Japan: (03) 3227-5238 Fax outside Japan: +81 (3) 3227-5238 Telephone inside Japan: (03) 3227-5264 Telephone outside Japan: +81 (3) 3227-5264	9 a.m. - 5 p.m. (JST)
Europe/Africa	europe_password@cnd.hp.com Fax: (Holland) +31 55-543-4645 Telephone: (Holland) +31 55-543-4642	8 a.m. - 5 p.m. (UK)

The HP PDC will send you your permanent password by the same method you requested it; occasionally, a different method might be used in case of problems, such as a fax machine being turned off or an e-mail message being mis-sent.

If you have not received your permanent password within 24 hours, contact the HP PDC at the telephone numbers shown in the preceding table.

Step 3: Installing the Permanent Password into NNM

The final step in this task is to install the permanent password into NNM. There are two ways to do this.

If your "Instant-On" temporary password is still valid, use the following method:

Start NNM, if it is not already running. The License Password dialog will appear.
If you received your permanent password from the web site, move the window containing the password certificate to one side of your screen so you can see it as well as the License Password dialog.
From the dialog, cut and paste, or type, the permanent password (and any string enclosed in double quotation marks appearing after the password) in the blank field.
Select Apply. A dialog appears, confirming your password's installation.
If your "Instant-On" temporary password has expired and you cannot start up NNM, use the method below instead.
Run the ovnnmPassword utility. Go to either
- the Start menu and select Programs:HP OpenView:Network Node Manager:License Password
- the Options menu and select License Password
The License Password dialog appears. Type the permanent password (and any string enclosed in double quotation marks appearing after the password) in the blank field.
Select Apply. A dialog appears, confirming your password's installation.

Task 6: Configuring Network Node Manager for the Web

In Task 6, you will configure NNM so that you can also run it within the HP OpenView Web environment, via the HP OpenView Launcher GUI. Doing so will enable you to use the NNM features that are web-based. (In Task 4, you had configured NNM to work only via its native HP OpenView Windows GUI.)

Running NNM on the Web

Install, if necessary, your web server and web browser products.
If NNM is running, exit it.
Restart NNM's background processes. From the Start menu on the Windows NT operating system task bar, select Programs:HP OpenView:Network Node Manager:NNM Services-Start.
Restart NNM's HP OpenView Windows GUI. From the Start menu, select Programs:HP OpenView:Network Node Manager.
Start up, if necessary, your web browser product.
To run NNM within the HP OpenView Web environment via the HP OpenView Launcher GUI, use either method below:
- If NNM is running on your system, select the Tools:HP OpenView Launcher item from the NNM menu bar. The Launcher's window will appear.
- If NNM is running on a system other than yours, open up a web browser on your system. In the browser's Location field, specify one of the following URLs:
(For a system running HP-UX/Solaris)

http://hostname:8880/OvCgi/ovlaunch.exe

(For a system running Windows NT operating system)

http://hostname/OvCgi/ovlaunch.exe
where hostname is the full domain name of your web server (such as mymachine.myco.com).

If You Have NNM 6.0 Installed, but no Web Server Product yet...

If your NNM 6.0 system does not yet have a web server product (either Peer Web Services or Internet Information Server), install one of these web server products, then re-install NNM 6.0. The re-installation of NNM will properly configure it to use your web server product.

Where to go Next...

Once you have installed and licensed your NNM product, you will want to configure it to best meet your needs. The following table lists several sources that can help you with this configuration work as well as get you started in using NNM. A more comprehensive list of information sources is provided in Chapter 3 of the printed manual, Managing Your Network with HP OpenView Network Node Manager.

Type of Information	Specific Sources
Hewlett-Packard Support	Go to the HP OpenView Support web site at the following URL: `http://www.hp.com/openview/support.html`
User Documentation	These are available in printed format, online format, or both. - For document descriptions, refer to Chapter 3 of the printed manual, Managing Your Network with HP OpenView Network Node Manager. - To access these documents online, in the NNM menu bar select the `Help:Online Manuals` item.
Other Online Documentation	- Online Help System: In the NNM menu bar, select the `Help:Online Help` item. - Release Notes: These are in the `/opt/OV/www/htdocs/$LANG/ReleaseNotes` directory. - Computer Based Training: This tutorial is on the CBT CD-ROM included with your NNM product.